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Shipping and Returns

Shipping Policy

 

Order lead times are subject to availability of stock. Any issueswill be notified to the customer within 24 hrs of receipt of the order. Orders are generally completed withing 7 days and will be despatched using our standard delivery option (4.99)

Large orders may be subject to additional postage charges at cost. Parcels are delivered within 3 - 5 working days by My Hermes parcel delivery service. Parcels are tracked. 

You can also opt to collect your order free of charge from our Macclesfield Store during regular opening times which are Monday to Saturday between 9am and 5pm, 

Returns Policy

If you are unhappy with a non-personalised item that you have purchased from us, you can return it to us in its original condition and packaging within 28 days of delivery for a full refund. 

 

Post your package and returns form to:

Classworx Ltd

King Edward Road

Macclesfield

SK10 1AP
 

You are responsible for the cost of return postage unless the item is faulty or we have mis-sold it in any way. We recommend that you obtain a ‘Proof of Postage’ from your carrier. Classworx Ltd cannot be held responsible for items that fail to reach us without a proof of posting receipt.

 

We will notify you via e-mail when we have processed your return and refunded your money.  This may take up to 10 working days from receipt of the returned item(s).

 

If your items received are faulty please email us within 3 working days of receipt on uniform@classworx.co.uk

 

PERSONALISED ITEMS

All personalised items, such as leaver’s hoodies and T-shirts, which have been custom designed and approved by the customer cannot be returned for any reason unless they are faulty in any material respect. This does not affect your statutory rights.

Website/Privacy Policy

Classworx Ltd is committed to maintaining the trust and confidence of visitors to our website.  In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

By using this website you are deemed to accept that this policy applies between you, as user of this website, and us, Classworx Ltd, the owner and provider of this website.

Collection of Data:

Whenever you use this site the following information will be automatically collected in relation to your access: IP address originating access, web browser type /version used, operating system used, a list of the URLs you use (starting with a referring site), your activity on this website, and the site you exit to. You may access certain areas of the website without providing any other data at all. However, to use all services and systems available on the website you may be required to submit account information or other data. If you chose to submit data you thereby consent to our collection, storage and processing of any personal data (within the meaning of the Data Protection legislation), as outlined in this policy, including without limitation, any of the following:

  • your name,

  • contact information such as e-mail addresses, addresses (including postcodes) and telephone numbers;

  • financial information such as credit / debit card numbers.

Our Use of Data collected:

We will store any data submitted for as long as you use the services and systems provided on the website, and may store it for an additional period of up to 3 years.

Unless we are obliged or permitted by law to do so, and subject to the other provisions of this policy, data will not be disclosed to third parties.

Any or all data may be required by us from time to time in order to provide you with the best possible service and experience when using our website, and in particular data may be used by us for any of the following:

  • internal record keeping;

  • improvement of our products / services;

  • transmission by email of promotional materials that may be of interest to you;

  • contact for market research purposes which may be done using email, telephone, fax or mail.

  • Such information may be used to customise or update the website.

We may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services may be granted access to certain data. Any data used by such parties is used only to the extent required by them to perform their services for us, and any other use will be strictly prohibited by us. Furthermore, any data that is processed by such third parties will be processed within the terms of this Policy and in accordance with the Data Protection legislation.

Access to your Data
You have the right to ask us for a copy of your personal data by emailing customwear@classworx.co.uk.

Cookies:

Cookies are small text files containing an anonymous unique identifier, accessible only by the website that placed it there (and not by any other sites) which we may place on your computer when you visit certain parts of this website. We use cookies to allow us to identify recurring visitors and to analyse their browsing habits within the website, and (where e-commerce facilities are provided) cookies may be used to store your order and account details.

By default your browser will accept cookies – however this can be altered; for further details please consult the help menu in your browser. You have the choice to enable / disable cookies in your web browser. Your disablement of cookies may prevent you from using the full range of services available on the website.

You may also use your browser’s settings to delete cookies you formerly accepted – subject to losing any information that enables you to access the website more quickly.

Unless you have disabled or deleted them, you consent to our placing and accessing cookies on your computer.

Changes to this Policy

We reserve the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.

Classworx is the trading name of Classworx Ltd, whose registered office is at King Edward Road, Macclesfield, Cheshire, United Kingdom, SK10 1AP. Our company registration number is 10983213.

Terms & Conditions

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